Terms of Service

By using our website, you agree to the following:

• All products are subject to availability
• We reserve the right to update prices and product details at any time
• We are not responsible for delays caused by shipping carriers
• By placing an order, you agree to our policies

Eligibility (Age Restriction)

Purchases on this website are permitted for individuals aged 18 and over only.

By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

Cancellation of Transaction

Customers may cancel a purchase in accordance with applicable consumer protection laws.

A cancellation request can be made within 14 days from the date of receiving the product or the transaction details (whichever is later).

To request a cancellation, please contact:
hello@sherondesigns.com

Product Warranty

All items are carefully inspected before shipping.

The warranty applies to manufacturing defects only and does not cover damage caused by improper use, washing, normal wear and tear, or misuse.

The company and/or anyone on its behalf shall not be liable for any direct or indirect damage resulting from the use of the service and/or the use of products purchased through the website.

If you experience any issue, please contact us with your order number and photos of the item, and we will be happy to assist.

If you receive an item that is defective or damaged, please contact us within 7 days of receiving your order at:
hello@sherondesigns.com

To process your request, please include:

• Your order number
• A description of the issue
• Photos of the item

If the product is found to be defective, we will offer a replacement, repair, or refund at our discretion.

This warranty does not cover:

• Normal wear and tear
• Damage caused by misuse, improper care, or external factors